IT Testers & IT Support

Descriere angajator:

Mi-Pay Ltd is a fast growth mobile payment services company. We urgently need technically qualified people for our 2nd line Technical Support helpdesk team in Sibiu, Romania and to perform Quality Assurance Testing.

Descriere job:

The role will be responsible for taking calls from our 1st line contact centre helpdesk (in English), resolving technical problems to restore services and where necessary passing issues to our 3rd line support (in English) for longer term fix; testing software applications and fixes including the writing of and completion of test scripts that will lead to a recommendation to promote software into the production environment. The work involves some shift patterns and an on call rota to support a 24 X 7 operation.

 

Cerinte job:

You should ideally have:

• Excellent technical troubleshooting and analysis skills in a logical and disciplined manner with attention to detail.

• Ability to administer, maintain, develop Microsoft Windows 2003 server, SQL Server and Microsoft Exchange 2003, ideally with Microsoft MCP qualification.

• Ideally a prior background or experience in Software Testing and/or a Technical Helpdesk Support function and some development experience or knowledge in .NET 2.0 (C#) and some HTML/XHTML skills.

• Excellent English written and verbal language skills

 

Experienta necesara:

Beneficii:

Nivel educatie:

Facultate, Master